My grandmother used to write letters all the time, telling companies when she was pleased with or disappointed by their goods or services. Very often, she'd get coupons or free samples for the companies' gratitude or apology. While at the Coke website, I wrote a very cheesy letter about the launch of Diet Vanilla Coke, in which I actually used the word "applaud". I'm hoping maybe somehow I might get a sneak taste of the stuff, if yaknowwhaddImean.
Or maybe I'm just a gigantic dork.