>From: "Services, Guest" <firstname.lastname@example.org>
>Subject: RE: About our service
>Date: Tue, 26 Sep 2006 09:07:30 -0500
>Good Afternoon Megan,
>I apologize for your recent disappointment at this location. I have passed along your feedback to the District Manager of this store. Certainly, this is not how we wish to conduct business. Your feedback is crucial to our success. We would like to make this up to you, please send me your address so I can send you an entrée coupon for your next visit on us. Feel free to contact me with anymore concerns.
>Have a good day!